How should you handle conflicting information from multiple units in a 900 code?

• A. Follow the lead unit's initial report without verification.
• B. Prioritize safety, confirm facts, and coordinate an updated consolidated briefing.
• C. Ignore conflicts and operate independently.
• D. Delay all actions until a supervisor approves.

Answer: (B)

When multiple units report different information, the priority is safety and accuracy. Handle it by quickly validating the facts, cross-checking with other units and dispatch, and then issuing a single updated briefing so everyone shares the same picture and plan. Start by collecting what each unit is observing—location, status, threats, hazards, injuries—and then verify those critical details through additional sources. Once you have a credible, unified picture, present a clear, consolidated plan to all units: who is doing what, where they’re going, and the sequence of actions, with contingencies if new information comes in. Keep updating the briefing as facts evolve to prevent conflicting actions and maintain clear command and control. If verification isn’t immediate, prioritize a verified plan before acting so resources aren’t wasted and risk isn’t increased. Acting on the first report without verification can spread false information; handling conflicts without coordination can lead to divergent actions; delaying everything until a supervisor approves can waste precious time in a dynamic situation.