In the context of a 9xx call, what is the purpose of reviewing actions during a debrief?

• A. To identify what went well only
• B. To identify improvements and gaps
• C. To assign blame to specific individuals
• D. To document the weather conditions

Answer: (B)

Reviewing actions during a debrief after a 9xx call focuses on learning from the response by identifying improvements and gaps. This helps refine procedures, adjust training, and allocate resources more effectively for safer, more efficient future responses. It emphasizes constructive feedback and systemic fixes rather than pointing fingers, which keeps the team focused on improving operations. While recognizing what went well is valuable, a debrief should also uncover what didn’t go as planned and why, so those gaps can be closed. Weather conditions are not the primary goal of the debrief unless they directly impacted the incident, so they don’t drive the discussion the way improvements and gaps do.