What is the overall goal of the debrief process after a 9xx call?

• A. To improve future responses by reviewing actions and updating SOPs
• B. To assign blame for errors
• C. To reduce training needs
• D. To hide information from the team

Answer: (A)

After-action debriefs on a 9xx call are about turning what happened into better future responses. The process focuses on reviewing what actions were taken, what worked, and where gaps appeared, then turning those insights into concrete updates to standard operating procedures and related practices. This helps standardize effective tactics, fix weaknesses, and ensure everyone knows the best way to handle similar calls next time. Blame-driven discussions, attempts to hide information, or plans to reduce training would undermine learning and safety, which is why the debrief is geared toward continuous improvement by refining procedures and training based on real experience.